How many services do I get with each subscription?
It depends on the subscription, but the average amount is 3.
Can I use my services any time during the year?
Yes, you can use them whenever you like. Whether thats one every 3 months or all 3 at once.
Can I send my wigs in for a service without letting you know?
As long as you have your name, return address, order number and service you require on the reverse of your package, we'll know its a service subscription. You wouldn't have to let us know each time you want a service.
How does the free return work?
Once you've purchased your subscription service, you'll be sent a membership email which contains our 'returns' link. After all the necessary fields are filled in, you'll be sent a bar code via email with your free mailing label. Present this barcode at your local drop off location (our drop off service covers over 4000 locations across the UK) and they'll print your free shipping label and place it on your parcel. Your parcel is then ready to be picked up by our courier. You'll receive tracking details and will be informed via the tracking platform when your parcel has been delivered.