Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


For a basic wash & style , our turnaround is 8 working days. You can have between 1-3 of your wigs washed in one service.

Yes we do, our express service is 48hr and can be selected as part of your wash & style service.

We don't currently provide a wig fitting service, we provide contactless wig services only.

We provide an additional customisation service, upon request, with lace closure/frontal replacements only. If you'd like this service, please add this to the notes section at checkout.

New Wigs

Yes we do, we sell a variety of virgin hair wigs from lace closure to lace front, we also sell glueless wigs. Shop our full wig collection here

Revamp Services:

If you are not 100% satisfied with your revamp service, you can return the revamped wig or hair extension and have any issues rectified, no charge.

You can return a product for up to 7 days from the date you received it.

New Wigs:

For hygiene reasons, we are unable to exchange or refund payment on wigs and hairpieces. However, if you are not satisfied with your wig you can return it (within 7 days of receiving the item) and have any issues rectified, no charge.


Yes, we ship globally. Shipments to UK, EUROPE & USA are done via Royal Mail. REST OF THE WORLD shipments are done via DHL.